Intralinks is a popular virtual data room (VDR) provider. However, Intralinks’ service has several fundamental problems. Intralinks’ website is not on par with new industry standards, and its product is lacking in multiple key security features.
Intralinks is an 18-year-old company with an outdated user interface. Intralinks was referred to as a “dinosaur” in the constantly evolving technological landscape in a recent article on VentureBeat. The “mammals” populating this landscape are the Software as a Service (SaaS) companies that are emphasizing not only functionality but also productivity as an end objective. Intralinks has failed to make the major updates to its product necessary to keep its product’s functionality up to industry standards. There is a persistent movement away from technologically stagnant companies towards modern applications that value user experience, and Intraliniks is the latest to suffer from this trend.
Intralinks’ poor user interface makes its product hard to use, a fact of which business professionals are painfully aware. According to a recent article on Reuters, investors find Intralinks “tough to navigate and clunky.” Hedge fund managers complain that it is getting harder and harder to see even the most basic data on what is happening with their money online. In addition, Intralinks is not compatible with Android mobile devices. This can lead to users to be cut off from their information while not at the office.
Intralinks has also cut corners in its reporting abilities. Intralinks does not keep automatic audit reports. Automatic audit reports present a comprehensive list of every document within a workspace. This list can be used to account that every document has been reviewed for due diligence purposes. Keeping automatic audit reports is a crucial aspect of any quality data room and should be viewed as a must-have.
To run an Intralinks workstream, users are required to download plug-ins. As a result, users are at the mercy of plug-in developers to fix bugs, and users must also update these plug-ins regularly. In addition, plug-ins increase user vulnerability to online attacks because reliance on plug-ins allows hackers to attack across all operating systems with the same method. These aspects of plugs-ins can suspend your workflow and lead to lengthy conversations with Intralinks customer support. Customer support at Intralinks has come under fire recently on pissedconsumer.com after a customer support representative apparently cursed at a customer on the phone. This occurrence, as well as Intralinks’ poor interface, has sparked many negative reviews of Intralinks across the web. Reviewers complain about Intralinks’ “poorly designed site” and “horrible customer service.”
The CapLinked team provides users with a modern and easy-to-use website. In addition, you can access your CapLinked workspace anywhere since it is compatible with iOS and Android mobile devices. To enhance your online security, we provide automatic audit reports for all workspaces. Finally, with CapLinked, everything runs in-browser; no user software is required. This not only encourages a steady workflow but also ensures your security online. We make it easy to run a CapLinked workspace; just sign in and you’re done.
To learn more about what CapLinked can do for you, schedule a demo today.